Invoices

Select Sales, Invoices from the main menu. Use the table to find the invoice and open the invoice by double clicking. The invoice can then be reprinted if necessary.

Find the original invoice How do I find an Invoice?

Select the rows of the invoice that need to be credited. From the menu button select With selection, Credit on credit note

This will link the invoice rows you have selected to the new credit note. If you try to credit the same rows in an invoice twice, the software will popup a warning that you might have already credited this item.

Select Sales, New Sale from the main menu.

1. Book on the original item on to the invoice with the same net price as the original invoice, change the quantity to negative of the original quantity.
2. Book on the same item again, this time with the correct quantity and net price
3. Note the total value of the invoice will be difference between the two prices.

Effectively you are crediting the original item in full and the selling the item again at the correct price.

You can also use the With selection, credit on invoice option form from the menu button.